Operational Excellence Key Pillars

The foundation of operational excellence lies in three pillars: People, Processes and Technology.

Operational excellence at every level

Operational excellence encompasses all levels of the organization from management to frontline staff with a focus on fulfilling customer needs, through continuous improvement of operational processes. At VANGEST, we employ continuous improvement tools like SFM (shop floor management) to keep people, processes, and technology aligned.

People: our greatest asset

At VANGEST, we believe our people are our greatest asset. Through SFM we promote a culture where employees actively participate in solving problems by utilizing their knowledge to improve processes and outcomes. This not only empowers our teams but also delivers greater value to our customers.

Processes: ensuring consistency and reliability to achieve operational excellence

We optimize our processes through rigorous standardization, thorough documentation of operating procedures, and ongoing training. This guarantees that all team members have access to the same critical information, leading not just to accuracy but more importantly to consistency and reliability, in our operations.

Technology: enhancing human expertise

At VANGEST, our approach to technology is people-centric. By involving our team members in the optimization of technological processes, we ensure more effective operations, minimize production interruptions, and consistently adhere to best practices. This synergy between technology and human expertise is essential for maintaining seamless operations.

Find out more about this synergy and the VANGEST mindset here.

Operational excellence key pillars: people, processes, and technology
The path to operational excellence may have its challenges, but the rewards – increased profitability, improved competitiveness, and sustainable growth – make it a worthy pursuit for any organization.
July 4, 2024